User research to inform physical interactions

Using qualitative and quantitative methods to measure user behaviors and attitudes.

Conducting generative and evaluative activities including field site visits, semi-structured interviews, journey maps, persona-based inspections, server log analyses, diary studies, heuristic evaluations, think-aloud testing, cognitive walkthroughs, benchmark testing, wizard of oz testing, surveys, and lean experimentation.


Adept using data analytic techniques to identify patterns of user behaviors. Biometric experiences include defining intelligent systems parameters using eye tracking, EEG, heart rate, and skin conductance. 

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